That's true.
From Sept 21, all travellers on AirAsia will be subject to RM10 check in fee if they fail to check in online or via their smartphones.
Another way to raise ancillary income.
Their statement reads:
"AirAsia will continue to provide limited conventional check-in counters at all airports where it operates. However, a check-in fee of RM10 per guest will apply for all flights which bookings are made from 21 September 2011 onwards. The check-in fee is not applicable for bookings made before 21 September 2011.
In the rise of escalating jet fuel prices, AirAsia strives to counter the effects by aggressively growing revenue through ancillary income and services, instead of transferring the full cost of the hike to its guests. Hence, check-in at the counter will be an additional service and an ancillary fee will apply.
This fee will apply for all AirAsia (AK) domestic and international flights originating from airports in Malaysia. As for AirAsia X (D7), counter check-in charges will apply for flights departing from the airline’s base in Kuala Lumpur and at all airports where the airline operates except in Tokyo (Haneda) & Osaka (Kansai) in Japan, Seoul (Incheon) in Korea and Tehran (Iran).''
How much can they raise from this????